•  SHIRTS  •  SHIPPING  •  STORE & RETURNS  •  MISC  •

 

SHIRTS

What brands do you print on?

Most Rock-it Psyence t-shirts are printed on AAA (Alstyle) shirts and are 100% designed, engineered & printed on planet Earth (more specifically South Florida). On occasion some Rock-it Psyence collabos and side projects are printed on different brands.

 

Will my shirt shrink? How should I take care of my shirt?

Unfortunately cotton has a tendency to shrink, to best care for your shirt

  1. Turn them inside out.
  2. Machine or hand wash them with “cold” water.
  3. To minimize shrinkage, set to dry on “low” or hang dry them.

 

Do you print your own shirts?

90% of the time Yes, we’d love to focus on design and leave the printing to the professionals, but it turns out we are the professionals. We learned from some of the best in the business, if you’re in need of a good printer we highly recommend Cotton King.

 

How can I be notified about new designs or restocked current designs?

Subscribe to the Rock-it Psyence newsletter, follow us on twitter, or stalk us on any of our other social media pages. We post updates about our products as well as occasional sales and specials.

 

Do you accept designs from third parties, freelancers?

Not really, but we love to do collaborations with like minded individuals. All of our designs are Rock-it Psyence originals, designed by Rock-it Psyence’s founders Emilio Armada (Rmada) & Wilfredo Almonte (CD Spitz).

 

SHIPPING

How long does it take for my package to arrive?

Standard shipping for orders in the US takes 5-10 business days. International orders usually take 3-5 weeks, depending on the destination and customs processing. The tracking for international orders will not update until the package leaves the US.

 

What shipping method do you use?

We use standard USPS first class or priority shipping for orders in the United States. International orders are shipped via USPS First Class International Mail.

 

How much does shipping cost?

It depends on your country and the size of your order. You can see the shipping total by adding the desired items to your cart and letting the calculator do its magic. The check out should tell you the total before you complete the order.

 

Do you ship overnight?

For now only under special request, please contact us so we can set you up ASAP with overnight shipping. There will be a higher fee and it will be based on the location specified.

 

Do you ship internationally?

Yes, we ship to almost every country around the world. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

 

STORE & RETURNS

What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

 

Do I need a PayPal account to purchase from this store?

Nope, you are not required to have a PayPal account. Although if you already have a PayPal account you may use it.

 

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

Do you offer wholesale or bulk pricing?

Yes, but we like to get to know the companies who are interested in carrying Rock-it Psyence. To make sure that we’re a good fit. If you would like more information, please contact us and include some background information about your shop/company.

 

What is your return policy?

100% customer satisfaction is important to us. Unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

 

Returns should be mailed to:

Rock-it Psyence Head Quarters

2110 NW 91 TERR. STE# 2

PEMBROKE PINES, FL 33025

 

MISC.

How do you pronounce Rock-it Psyence?

“(rok-it-sih-yuhns)”

 

How did the name come about?

We lost a bet…

 

Do you still have other questions?

For additional information about Rock-it Psyence please contact us.

info[at]Rock-it Psyence[dot]com.